Google to Move Users From Hangouts to Google Chat Early Next Year

  • Google to Move Users From Hangouts to Google Chat Early Next Year

Google to Move Users From Hangouts to Google Chat Early Next Year

After Google's Meet success, Google is making Chat free as well, pushing it forward as a replacement of the OG Google Hangouts app - or Hangouts Classic.

Google has also assured that users' Hangouts data, including conversation history and contacts, will automatically migrate to the new Google Chat once it goes live sometime in the first half of 2021. Meanwhile, Google has rebranded G Suite into Google Workspace to provide a more "integrated experience".

Google says it will automatically migrate all Hangouts conversations, contacts and history to Chat, but it's not providing details about this yet.

The end of Google Hangouts is a story we've been writing about for years. That's a pretty broad time frame, but we are talking about messaging and an app (Hangouts) that has been in use for over 7 years. So, how will Google Chat be different? We'll share more specific guidance on what steps you can take when we begin the transition process.

In these two bullets, Google tells its Workspace customers that by Q2 of next year, they'll have to opt-out of switching from Hangouts over to Google Chat, otherwise the switch will happen for them. Allo flopped (and few people use Duo), leaving Google with the unenviable task of keeping the aging Hangouts platform around for the foreseeable future and making the overall transition harder and more complicated, to the point where I'm not sure that consumers really understand what's happening.

Mandatory upgrade (late 2021): All remaining customers will be migrated to Chat Preferred, and we will fully replace classic Hangouts with Chat. For voice calls and text messages, Hangouts users will now be directed to the Voice app and early next year, your Voice support will be removed from Hangouts. Fi users will be able to make voice calls and check voicemail from Messages for web, manage conversations from Messages across devices (even when their phone is off) and migrate their existing Hangouts conversations.

Because Hangouts will make way for Chat, that means Google will need to make changes to Hangouts for Google Fi users.

Google is also changing some things related to telecommunications and Hangouts with Google Voice.

So that's it - Google Chat is finally opening up to everyone early next year, plus Google Fi and Voice are no longer friends with Hangouts.