Telstra outage brings down Eftpos and ATMs across Australia

  • Telstra outage brings down Eftpos and ATMs across Australia

Telstra outage brings down Eftpos and ATMs across Australia

"We're aware of a Telstra network issue impacting electronic payments in our stores", the supermarket giant tweeted.

This story was originally published at 15:41 AEST.

A massive EFTPOS outage has hit several major Australian institutions across the countrywide this afternoon, including a number of major banks and Woolworths.

"We're sorry for any issues caused and will provide an update when we know more", he said.

There is still no clarification around the cause of the outages or an ETA on when the problems may be resolved.

The ANZ has now also confirmed it's affected.

A map showing the outages across Australia.

Telstra took to Twitter at 4:19pm to confirm the problem and apologise to affected customers but has not provided further information.

Coles stores have continued to trade normally but "a small number of credit union cards may be impacted by an outage affecting some businesses", a spokesman said. We apologise for the inconvenience and thank our customers for their patience. We are working to have full services restored as a matter of priority, ' it said.

Australia Post made a similar statement, explaining that a "supplier issue" was impacting customers' abilities to make transactions and use banking services at its outlets.

"There are issues with the following services: CBA ATMs, CBA EFTPOS terminals, some in branch services as well as issues logging onto CommSec".

CBA said Netbank and the CommBank app were still working, though the CommSec login was broken as part of the nationwide outage.

CommBank is also advising not to call if you are now having issues.

The bank said that its call centre was experiencing a higher volume of calls than usual, and advised those affected to avoid calling about the problem as the bank was already investigating it. If you or your business are experiencing issues, tell us about it in the comments.

Customers in multiple states and territories are reporting connectivity issues with Australia's largest telco and bank.

Westpac has also confirmed the outages.

Westpac said that some branches, ATMs and services in Sydney were non-operational due to a broader network failure in the region.

"We are now investigating an issue affecting services, including EFTPOS and access to ATMS, for a number of enterprise customers nationally", a Telstra spokesman said.

Incidentally, CommBank's mobile and online banking apps remain unaffected - so if you need access to your cash, stick to those services.