USA issues recall for 78K laptops due to overheating, fire risks

  • USA issues recall for 78K laptops due to overheating, fire risks

USA issues recall for 78K laptops due to overheating, fire risks

The problem: Lenovo's investigation determined that a small screw, left unfastened in the unit during manufacturing, could damage the surface of the lithium-ion battery and cause a short, leading to rapid cell discharge of the battery and the risk of fire. If affected, people are asked to immediately stop using the laptop and to then locate a repair center for inspection and fixes. Contact information for recall support is available at https://pcsupport.lenovo.com/us/en/supportphonelist or contact an authorized Warranty Services Provider. They were sold in silver and black.

Lenovo said it became aware of the issue a few weeks ago when it received three customer reports about their notebook overheating.

Lenovo has recalled its flagship Thinkpad X1 Carbon laptops because some may literally have a screw loose. Device owners can enter their notebook serial number to determine if their laptop is being recalled here.

Some ThinkPad X1 Carbon laptops built between December 2016 and October 2017 are impacted, Lenovo said.

Importer: Lenovo Inc., of Morrisville, N.C. The company hasn't received reports of injury or property damage. Though there have been no reports of an X1 Carbon overheating in the USA, continuing to use one of these recalled units presents a safety hazard. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. The recall announcement was made by the US Consumer Product Safety Commission, which posted details on the issue today.