WhatsApp Business Now Rolling Out on Android

  • WhatsApp Business Now Rolling Out on Android

WhatsApp Business Now Rolling Out on Android

While the two business tools announced today are free, WhatsApp will soon start charging companies to use some of their features.

WhatsApp Web - Use WhatsApp Business on your desktop. It will help customers with useful information such as a business description, email or store addresses, and website.

The application, for now, has been rolled out in select countries - Indonesia, Italy, Mexico, the United Kingdom and the U.S. - but it is expected to be available in other markets and on iOS devices in the coming weeks and months.

The WhatsApp Business application also represents the messaging service's attempts at making the service paid for at least some of its users in the future.

There will also be added functionality of viewing statistics that will help businesses figure out what messages are working with customers and the ones that aren't. The company then also registered some businesses for the beta version of the app. This will be like the verified checkmarks on Twitter as far as it being a way to confirm the identity of your business and ensuring you are the representative for your business.

We do not know when that feature will be available yet. There are also going to be other tools, such as smart messaging tools. "We're able to respond faster to customers with features like away messages and quick replies, and offer a better overall experience". You also can include a message that will be introducing your business to the customer.

By joining the new network, businesses will be given special categorisation on WhatsApp as business accounts. The app can coexist with your regular WhatsApp app, so you can keep the latter for your personal communication over your mobile number and the former for your business messages over your landline number. We still do not know either how WhatsApp will monetize the new WhatsApp Business.

WhatsApp is often used globally by consumers to connect with small businesses, such as an online clothing store in South America or auto parts store in Europe, but the app was primarily built for communication between people.