Telegram gains 3 million new users in 24 hours during Facebook outage

  • Telegram gains 3 million new users in 24 hours during Facebook outage

Telegram gains 3 million new users in 24 hours during Facebook outage

Facebook is "very sorry" for what appeared to be the longest-ever rolling outage of its service: The social media giant apologized for a technical error that left many users globally unable to access apps for Facebook, Instagram, Messenger and WhatsApp starting Wednesday and stretching into Thursday.

The company blamed the outage on a server configuration change. Facebook said the issue had been resolved and that it's systems were recovering.

Facebook estimates that 2.7 billion people use its apps, with more than 2 billion users posting and messaging on its services every day.

In addition to Facebook, irate users noted that the outage likewise affected Instagram and WhatsApp.

The Menlo Park, California-based company, which gets a vast majority of its revenue from advertising, told Bloomberg that it was still investigating the overall impact "including the possibility of refunds for advertisers".

Facebook said Thursday it had fixed the technical issue that led to a widespread outage across its services for nearly 24 hours on Wednesday. The company did not immediately respond to a request for comment.

According to the website Downdetector, Facebook's outage spanned the globe, with reports of disruptions concentrated on the U.S. East Coast and in the United Kingdom.

Facebook shares were trading down 1.7 percent early Thursday afternoon, at $170.50.

Separately, the New York Times reported on Wednesday that USA federal prosecutors were conducting a criminal investigation into data deals Facebook struck with more than 150 technology companies such as Amazon.com Inc. and Apple Inc.