California man told he was dying by doctor via video link

Ms Wilharm said when Mr Quintana's wife complained a nurse told her it was the centre's "policy", but Michelle Gaskill-Hames, senior vice-president of Kaiser Permanente Greater Southern Alameda County, said in a statement the policy was to have a nurse or doctor in the room when remote consultations took place.

Mr Quintana's daughter, Catherine, told KTVU that the family was further upset because her father had trouble hearing the doctor through the speakers, forcing Ms Wilharm to relay the bad news. Quintana died Tuesday, two days after the conversation with the doctor, she said.

Wilharm figured the visit was routine.

Ernest Quintana was informed he had just days to live by a doctor who appeared on the robot's videoscreen.

Spangler said in her post that if she was there at the time, she would have told the robot to "roll his Ass out and send in a Human".

He passed away the following day.

Photo Ernest Quintana died from chronic lung disease.

External Link Facebook: Julianne Spangler - Please share this.

She added: "That said, we don't support or encourage the use of technology to replace the personal interactions between our patients and their care teams - we understand how important this is for all concerned, and regret that we fell short of the family's expectations". This was regarding a friends Dad a couple of hours ago.

"In every aspect of our care, and especially when communicating hard information, we do so with compassion in a personal manner", she said, adding that the term "robot" is "inaccurate and inappropriate".

"It does not, and did not, replace ongoing in-person evaluations and conversations with a patient and family members", the center said.

The march of technology in hospitals has been criticised by a grieving family after a grandfather was told he would not be going home by a robot displaying a doctor on a screen.

The video meetings were warm and intimate, he said, adding that not all in-person discussions have empathy and compassion. She said she and her family hope no one else receives the same treatment. When the question of hospice care came up, the doctor shared a grim outlook: "I don't know if he's going to get home".

She said after the visit, he gave her instructions on who should get what and made her promise to look after her grandmother. "Unfortunately, there's nothing we can treat very effectively", he said, according to a video recording that Wilharm shot on her cellphone.

His daughter's friend Julianne Spangler hit out at bosses at the centre, saying it did not show compassion to the patient.

"Thank you Fremont Kaiser for your compassion to a man who is 100 per cent aware and alert".