Mobile Introduces "Caller Verified" Service for Better Spam Call Protection

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Mobile Introduces "Caller Verified" Service for Better Spam Call Protection

If you own a smartphone, you have likely seen and answered calls that appear to come from your local area code, but are actually automated messages and scams.

Caller Verified will be rolled out to more smartphones later this year, T-Mobile said. It's a tool that uses existing industry STIR and SHAKEN technology standards to assure phone owners that the call they're getting is indeed from a legitimate number.

The carrier announced the launch of a new "Caller Verified" tool created to crack down especially on that scammy "spoof" problem we mentioned. It's not a call blocker, though, in case you were wondering.

Caller Verified is now available on the T-Mobile Galaxy Note 9 at no extra charge. You don't have to do anything else to get this benefit - it's already in place and working for you. When a call comes in, T-Mo customers with this Caller Verified feature will see "Caller Verified" on the incoming call screen when T-Mobile has confirmed that the call is real and has not been intercepted by scammers. T-Mobile is taking a stand against it by implementing what it calls Caller Verified technology, starting with the Samsung Galaxy Note9.

The service implements STIR (Secure Telephony Identity Revisited) and SHAKEN (Secure Handling of Asserted information using toKENs) standards, which the industry developed for this goal and has been promoted by the FCC for use right away. STIR and SHAKEN digitally validate the handoff of calls so that the consumer knows that an incoming call is really from the person supposedly making it.

T-Mobile promises interoperability, saying "Once other wireless providers implement STIR/SHAKEN, Caller Verified will work on calls made across networks".