Technical error exposes Amazon users' names, email addresses

  • Technical error exposes Amazon users' names, email addresses

Technical error exposes Amazon users' names, email addresses

Amazon sent the email from a notification-only address, so customers can't respond to it and request more details.

The company didn't elaborate on the nature of the "technical error".

This included requess for information about the number of affected users, if the email leak affected only customers in selected geographical areas, or for how much time was the "technical error" active and leaking users' emails.

The ecommerce giant has declined to comment on how many users have been affected.

"We have fixed the issue and informed customers who may have been impacted", an Amazon spokesman said in a statement.

As BetaNews reports, the email Amazon sent is quite obscure.

Multiple Register readers forwarded us emails sent from Amazon's United Kingdom tentacle informing them that the online sales site had "inadvertently disclosed [their] name and email address due to a technical error". In its notifications to customers, the company said that they did not need to change their passwords or "take any other action".

The company has avoided sharing any other details of what this technical error was and it appears everyone will have to trust the firm when it says there hasn't been any breach and that the issue has been fixed. According to an earlier report by the Wall Street Journal, Amazon was investigating customer-data leaks by employees in exchange for bribes from third-party sellers, a practice the report said was particularly prevalent in China.