Gatwick Airport posts flight info on white boards after digital screens fail

  • Gatwick Airport posts flight info on white boards after digital screens fail

Gatwick Airport posts flight info on white boards after digital screens fail

Staff at London's Gatwick airport are using whiteboards in an attempt to prevent total travel chaos following a digital screen failure.

Staff were forced to take information by two-way radio before writing updates on whiteboards dotted around the airport's two terminals....

Photos posted on social media showed people crowding around the boards to find out the latest on their flights.

Gatwick Express, which provides trains to the airport, said the issues "may result in screens around the station showing no information".

Staff have resorted to manually writing out crucial information such as gate numbers for each departure from the UK's second busiest airport. "This is a top priority for us and we are very sorry for any problems caused by this issue".

"We are expecting to resolve the issue soon and apologise for the inconvenience".

"We have identified a damaged fibre cable which is used by Gatwick Airport to display flight information".

She told the Press Association: "Each flight was written down, flight number, time of departure, time of when boarding would be announced and eventually the gate number".

Some 45.6 million passengers travelled through Gatwick Airport past year, according to statistics from the Port Authority of NY and New Jersey.

An airport spokesman apologised to passengers affected by the issue, adding that a "handful of people" had missed their flights.