KFC forced to close hundreds of stores due to chicken shortage

  • KFC forced to close hundreds of stores due to chicken shortage

KFC forced to close hundreds of stores due to chicken shortage

The fast-food chain was forced to close around 700 of its 870 United Kingdom stores after a catastrophic failure at KFC's new delivery firm DHL left them without chicken. However, popular vegan brand, Quorn, offered another option.

In its own statement, DHL said: "Due to operational issues a number of deliveries in recent days have been incomplete or delayed".

But it is claimed KFC, which has 24,000 United Kingdom workers, was warned by the GMB union last October that switching from Bidvest Logistics to DHL could cause supply problems.

"Each day more deliveries are being made, however, we expect the disruption to some restaurants to continue over the remainder of the week, meaning some will be closed and others operating with a reduced menu or shortened hours".

The crisis erupted over the weekend when KFC switched its delivery contract to DHL, leading to the closure of 700 of its British stores.

KFC is understood to have been warned about switching suppliers by the GMB trade union last October. "We tried to warn KFC this decision would have consequences - well now the chickens are coming home to roost", GMB's national officer Mick Rix wrote.

Frustrated customers resorted to calling the police or contacting their local MPs, with Tower Hamlets MPS tweeting that fried chicken is "not a police matter".

While Bidvest supplies food from six warehouses across the country, DHL only has one warehouse dealing with the chicken supply.

DHL's managing director for the retail supply chain, John Boulter, said on Tuesday evening: "DHL regrets the interruption of supply and is working diligently to rectify the situation by working with KFC and other partners involved in the supply chain".

Meanwhile, DHL attempted to calm chicken lovers by explaining that it was making "step by step improvements" to reopen stores across the country.