Paytm opens 'Inbox' for in-chat payments

  • Paytm opens 'Inbox' for in-chat payments

Paytm opens 'Inbox' for in-chat payments

"One step for us towards meeting this customer need is Paytm Inbox where you can chat with friends, merchants and send or receive money effortlessly and securely", said Deepak Abbot, senior vice-president at Paytm.

Apart from messaging, Paytm Inbox also includes Notifications, where you can see cashback offers available across categories.

Conversations on Paytm Inbox are protected under end-to-end encryption and there is an option to recall messages that have once been sent under the "Delete for all" option. They can also send photos and videos instantly or share their live location. You just have to tap on the Inbox and start chatting with friends.

There is a key difference though.

Paytm has officially announced a messaging feature called Paytm Inbox.

"We have realized that besides making payments, our users and merchants also like to communicate with each other".

Apreview of the Paytm Inbox interface. The company plans to launch the service by the end of this year, a person familiar with the development said.

If you find the Paytm Inbox interesting and useful, you can give it a try by downloading or upgrading to the latest Paytm app from Google Play Store. Paytm Inbox could emerge as a competition for the popular messenger, Whatsapp, considering they nearly have the same features.

Earlier this year, popular caller ID and spam detection app Truecaller introduced a payment option.

In late August, it was reported that similar to parent company Facebook, WhatsApp has plans to allow businesses to communicate with users on its platform.

What's more, the digital payments platform has also included features like message recall aka "Delete for everyone" and live location sharing, which WhatsApp recently rolled out.

The news of the payment major launching this service first came out in August this year. Named Tez, the app allows users to send and request money. A bunch of other messaging apps like Hike Messenger and WeCHat are already offering similar services but none have the reach that PayTM has in India. WeChat also offers peer-to-peer payment facility and is reportedly giving AliPay a hard time. WhatsApp too is said to have over 200 million users in India. In November previous year when India was drained out of cash after demonetisation, Paytm registered a rise in its growth and eventually, it has become a preferred method for both personal and merchant payments in India.